Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the wadevet.com.au website, you confirm that you have read, understood and agree to be bound by the Terms.
The WADE VETERINARY SERVICES website www.wadevet.com.au (the ‘Website’) provides veterinary services (the ‘Services’). The Website is operated by WADE VETERINARY SERVICES (ABN 80 176 948 518).
WADE VETERINARY SERVICES may review and change any of the Terms by updating this page at its discretion. When WADE VETERINARY SERVICES update the Terms, it will use reasonable steps to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication.
1. Acceptance of the Terms
You accept the Terms by remaining on the Website or proceeding to the payment checkout.
2. Veterinary Services
2.1. The Website does not provide an emergency service.
2.2. Information presented on the Website is of a general nature and not intended to be a substitute for specific professional veterinary advice.
2.3. Documents and graphics published on the Website may include inaccuracies or typographical errors which may affect the perception of veterinary advice.
2.4. You accept that recommendations in veterinary practice are constantly evolving, and that opinions between veterinary professionals may differ.
2.5. You agree that any advice, including advice provided by qualified veterinarians, are limited in the absence of in-person examination of the animal and formal one-to-one consultation with a person familiar with the animal.
2.6 You agree that advice given, including the advice provided by qualified veterinarians may be limited by the information you provide or fail to provide.
2.7. You accept that WADE VETERINARY SERVICES cannot be held liable for any damage or loss arising from your reliance on advice derived by use of the Website in such circumstances.
2.8. You acknowledge and accept that there are limitations on the types of recommendations that can be made due to legal and registration board requirements and these limitations may affect referral to another practitioner or supply/recommendation of medication.
3. Payment
3.1. All payments made in the course of your use of the Services are made using PayPal. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the PayPal terms and conditions which are available on their website.
3.2. You acknowledge and agree that where a request for the payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.
3.3. You agree and acknowledge that WADE VETERINARY SERVICES can vary the Services Fee at any time.
4. Refund Policy
WADE VETERINARY SERVICES will only provide you with a refund of the Services Fee in the event they are unable to continue to provide the Services or if the management of WADE VETERINARY SERVICES decides, at its absolute discretion, that it is reasonable to do so under the circumstances (the ‘Refund’).
5. Copyright and Intellectual Property
5.1. The Website, the Services and all of the related products of WADE VETERINARY SERVICES are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes and are reserved by WADE VETERINARY SERVICES or its contributors.
5.2. All trademarks, service marks and trade names are owned, registered and/or licensed by WADE VETERINARY SERVICES who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you agree to these TERMS to:
(a) use the Website pursuant to the Terms;
(b) copy and store the Website and the material contained in the Website in your device’s cache memory; and
(c) print pages from the Website for your own personal and non-commercial use. WADE VETERINARY SERVICES does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by WADE VETERINARY SERVICES.
5.3. WADE VETERINARY SERVICES retain all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:
(a) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
(b) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
(c) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.
5.4. You may not, without the prior written permission of WADE VETERINARY SERVICES and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third-party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website which are freely available for re-use or are in the public domain.
6. Privacy
WADE VETERINARY SERVICES takes your privacy seriously and any information provided through your use of the Website and/or Services is used solely by WADE VETERINARY SERVICES to provide direct service to you. Your information will not be shared with any other third party unless directed to by an authorised officer under legal order.
7. General Disclaimer
7.1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
7.2. Subject to this clause, and to the extent permitted by law WADE VETERINARY SERVICES will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms.
7.3. Use of the Website and the Services is at your own risk.
7.4. WADE VETERINARY SERVICES makes no guarantee or representation that Services are provided immediately upon request or within any determined time frame.
8. Indemnity
8.1. You agree to indemnify WADE VETERINARY SERVICES, its affiliates, employees, agents, contributors, third party content providers and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with using the Website.
9. Jurisdiction
The Services offered by WADE VETERINARY SERVICES is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Victoria, Australia.
10. Governing Law
The Terms are governed by the laws of Victoria, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Victoria, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
11. Independent Legal Advice
By agreeing to the Terms, you acknowledge that you are aware of your rights to obtain independent legal advice. Regardless of whether you have exercised this right, you confirm and declare that you understand these Terms, agree that the provisions of the Terms are fair and reasonable, and that the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.